Security
Secured, and plain about it.
Hosted in AWS Mumbai across 3 availability zones. No model sits in the path that allows an action. We hold no security certifications today, and say so.
Trust centre
What we claim, and how to check it.
What is live, where your data sits and how decisions are made. Each point links to its full record.
What is the elan1 AI trust centre?
The elan1 trust centre is the public record of what the company claims and how to check it: where customer data lives (AWS Mumbai, no US region), how AI agents are held to account, which capabilities are available, designed or planned, and who to contact about security or personal data.
Five commitments
Plain about what is built.
Data residency
Your data stays in India.
Customer data is processed in Mumbai, with no US region. New regions open on a signed contract, never a forecast.
Responsible AI
A model may propose. Never allow.
Your rules and a person you name decide. Failures fall toward a human, never toward an action.
Claims and roadmap
We say what is live.
Every claim is listed as available, in pilot or planned. The roadmap gives an order, not promises.
Disclosures
The fine print, up front.
How we price (a refusal costs 40% of one governed action), what our demo data is, and what we used to call things.
Status at a glance
Where each platform stands today.
As at , none of the four platforms is generally available. Each is specified and in build, and we are inviting design partners to bring one real process.
- Designed
elan1 Work
Agentic enterprise automation for ERP and CRM
- Designed
elan1 Decide
Decision intelligence
- Designed
elan1 Govern
Agent governance and assurance
- Designed
elan1 Run
Sovereign agent infrastructure
What the status labels mean
- Available
- In use today, or a commitment that applies today.
- In pilot
- Running with a design partner under a pilot agreement.
- Designed
- Specified and in build. Not yet generally available.
- Design target
- A figure the design aims for. Not a measurement.
- Planned
- On the roadmap, in order, without a date.
Claims register
Every number, with its status.
Each claim on this site is listed once, with what kind of claim it is, how far it has got and how you can check it. Here are six of them.
| Ref | Claim | Platform | Status | Assurance |
|---|---|---|---|---|
| WRK-03 | Any change can be undone for 30 days, and the undo is checked too. | elan1 Work | Designed | Attested |
| DEC-03 | Answers in under 800 ms, 95 times in 100. | elan1 Decide | Design target | Guarded |
| GOV-01 | Every agent action gets one of 3 outcomes: allow, ask a person, refuse. | elan1 Govern | Designed | Attested |
| GOV-07 | A refusal costs 40% of one governed action. | elan1 Govern | Available | Guarded |
| RUN-01 | 10 capability contracts, each with at least 2 open-source implementations. | elan1 Run | Designed | Attested |
| CO-01 | Customer data is hosted in AWS Mumbai across 3 availability zones, with no US region. | Company | Available | Guarded |
WRK-03elan1 Work
Any change can be undone for 30 days, and the undo is checked too.
- Status
- Designed
- Assurance
- Attested
DEC-03elan1 Decide
Answers in under 800 ms, 95 times in 100.
- Status
- Design target
- Assurance
- Guarded
GOV-01elan1 Govern
Every agent action gets one of 3 outcomes: allow, ask a person, refuse.
- Status
- Designed
- Assurance
- Attested
GOV-07elan1 Govern
A refusal costs 40% of one governed action.
- Status
- Available
- Assurance
- Guarded
RUN-01elan1 Run
10 capability contracts, each with at least 2 open-source implementations.
- Status
- Designed
- Assurance
- Attested
CO-01Company
Customer data is hosted in AWS Mumbai across 3 availability zones, with no US region.
- Status
- Available
- Assurance
- Guarded
Security and data residency
Hosted in Mumbai. Plain about the rest.
Customer data is processed in AWS Mumbai, across 3 availability zones, with no US region. elan1 Run can also run in your own cloud account in India, or in an operator’s data centre in the Mumbai region.
No model sits in the path that allows an action: your rules and a person you name do. An error refuses, so a fault stops work rather than letting it through.
We hold no security certifications today, and say so.
Assurance levels
Three levels of assurance.
How far you can check a claim without trusting us. Every row in the claims register carries its level.
Guarded· Level 1
We state it.
The claim is ours, written down and signed off. You check it against our documents and contracts.
15claims in the register today
Attested· Level 2
You can check it yourself.
The claim leaves evidence in the record, and your auditor can test it offline, without asking us.
11claims in the register today
Proven· Level 3
Someone independent has examined it.
A third party has audited the claim and put its name to the result. No claim is at this level today.
0claims in the register today
How elan1 Govern records are signed and chained, and the assurance modes for each deployment, will be set out in the developer documentation, which opens at launch.
Roadmap
In order, without dates.
The roadmap gives an order, not promises. We announce a date when it is firm.
Platform
Four platforms with design partners
elan1 Work, Decide, Govern and Run, on one real process each, before general availability.
Designedelan1 Work
Zoho CRM
The next system elan1 Work changes, after Frappe/ERPNext and Twenty CRM.
Plannedelan1 Work
SAP and Salesforce
We announce dates when they are firm.
Plannedelan1 Run
On-premises and air-gapped deployment
For public sector and regulated buyers who cannot use a cloud account.
Plannedelan1 Run
Gulf region
Opens on a signed contract, never a forecast.
Plannedelan1 Run
EU region
Opens on a signed contract, after the Gulf region.
Planned
Disclosures
The fine print, up front.
What we charge for, what is illustrative, and what we used to call things.
How we price a refusal
A refusal costs 40% of one governed action. A refusal goes through the same checks and leaves the same record as an action that goes through, so it is not free. We publish refusal rates next to cost, so a rising bill is never hidden inside a rising refusal rate.
What our demo data is
Kolam Components is a fictional fasteners distributor in Coimbatore. Every supplier, bill, name and amount in See a governed action, in the specimens and on our product pages is illustrative. Illustrative material is always captioned as such.
What we used to call things
The four platform names are unchanged. Their descriptors became shorter and plainer in November 2026.
| Before | Now |
|---|---|
| elan1 Work · Enterprise Intelligence Platform | elan1 Work · Agentic enterprise automation for ERP and CRM |
| elan1 Decide · Decision Intelligence Platform | elan1 Decide · Decision intelligence |
| elan1 Govern · Governed Intelligence Platform | elan1 Govern · Agent governance and assurance |
| elan1 Run · Infrastructure Intelligence Platform | elan1 Run · Sovereign agent infrastructure |
Earlier internal codenames are retired from public pages. If you meet one in an old document, it refers to one of the four platforms above.
rung1, DecideFlow, stack1 and GIP were retired from public use on 6 October 2026.
A dated note on our colour
In November 2026 the elan1 disc changed from Clay to Crimson. Its shape, size and position did not change.
We have no customers to name yet
None of the four platforms is generally available today. We name no customers, show no logos and quote no results until they are real and approved in writing. Where a story belongs, the page says so and invites a design partner instead.
Design targets and modelled estimates
A design target is a figure the design aims for, such as an answer in under 800 ms, 95 times in 100. A modelled estimate is calculated, not measured. Both are labelled wherever they appear, and neither is a measurement of a live system.
Third-party figures
Every market or regulatory figure we quote carries its source, and is checked against the primary source before it is published.
Certifications
We hold no security or AI-management certifications today. When an audit starts, we will list its scope here before any result.
Verify
Check the record without asking us.
Your auditor can verify an elan1 Govern record offline, with one command, without trusting elan1.
Terminal
govern verify kolam-2026-11.record412 records · 16 fields each · signatures validChain intactContacts
Talk to the person who answers.
Report a vulnerability
We reply within 2 working days. Grievances are resolved within one week.
Trust FAQs
Data, models and claims, answered.
Where is my data stored when I use elan1?
Customer data is processed in AWS Asia Pacific (Mumbai), across 3 availability zones, with no US region. elan1 Run can also carry the whole stack inside your own cloud account in India, or an operator's data centre in the Mumbai region. New regions open only on a signed contract, never on a forecast.
Who can see my data?
Who may access your data is set in your contract with elan1; ask about your case through elan1.ai/contact. By design, personal data is masked before any model reads it, agents never hold the credentials to your systems, and with elan1 Run the data and the keys can stay in your own cloud account in India.
Does elan1 use customer data to train AI models?
Whether any customer data may be used to train or tune a model is decided per contract, not by a default stated on this site. What elan1 states today is that personal data is masked before a model reads it and stays in-region. To ask about your case, write to us through elan1.ai/contact.
Can an AI model approve an action on its own in elan1?
No. In the elan1 design, a model may propose an action but never allow it. Every agent action is checked against your rules and is allowed, sent to a person you name, or refused, and each outcome is recorded. Anything not clearly allowed is refused, and failures fall toward a human, never toward an action.
What does elan1 claim today, and how can I check it?
Every claim on elan1.ai is listed once in the claims register, with its type, its status and how to check it. None of the four platforms is generally available yet, elan1 holds no security certification today, and it names no customers until they are live and have approved it in writing.
Intelligence you can answer for.
Start with one process. Add the next when it holds.